Customize Room Preference |
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A room preference list is prepared by the hotel from the system back-end, so that a guest can acknowledge available room preferences precisely when making his / her reservation.
When making an online reservation, guests can select “room preference”, so that the Hotel can prepare preferences prior to guest arrival.
This feature increases guest satisfaction.
Benefits to hotel:
- better exposure of hotel amenities.
- highlight customized service to guest.
- create customer satisfaction.
Benefit to guest:
- broader understanding – can better enjoy the hotel.
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