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Mr. Muhammad Pamungkas
E-Commerce Manager (Patra Hotels Group, Indonesia) - "Using Pelican System is a must for the hotel. Clients could see everything they need from your hotel as long as it updated periodically. Then you'll see the raising of your hotel's bookings. We joined our 5 hotels to Pelican System and now we get what we need to increase our revenue." |
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Ms. Lynn Oh
Vice President of Sales & Marketing (Berjaya Hotels & Resorts) - "Optimizing systems for online travel growth as the number of internet users steadily escalates, Berjaya Hotels & Resorts is confident that selecting Pelican System as its Central Reservation System provider will enhance our reservation and distribution channels capability". |
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Mr. Edmund Nicholas
Vice President of Marketing (HPL Hotels & Resorts) - "Being extremely user friendly and providing greater distribution and geographical reach, Pelican will assist our hotels to increase the number of travel agents and corporate clients worldwide without the hassle of manual administration procedures, thus ensuring better customer service and satisfaction.We are confident with Pelican's advanced architecture program and database structure design to provide the flexibility to fulfill our hotels' differing needs and requirements. Thus, maximising hotels' sales and marketing efforts and effectiveness to achieve overall yield of hotels". |
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Ms. Nantida Atiset
Asst. Managing Director (Katathani Phuket Beach Resort, Thailand) - "...the hotel's website is considered relatively less costly since we deal without intermediaries. Pelican well-engineered reservation system has facilitated setting room rates and allotments easily, any time it becomes necessary. The instant confirmation feature will definitely satisfy our guests - otherwise, they would have to wait in uncertainty until their reservation is confirmed". |
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Mrs. Martha Velez
Sales Manager (Edelweiss Hotel, Argentina) - "Pelican system definitely facilitates our communications with agents. Not only can a reservation be arranged comprehensively, and with instant confirmation, but the agent can also save a lot of our time as rates and allotments are assigned in advance". |
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Mr. Viraj Mangaldas Pai
Manager - Admin & Business Development (Hotel New Airport, South Korea) - "...payment system is one important instrument in dealing with travel agent clientele. Pelican System not only eases us in reservation procedures but we also find the advance payment system handy. Monitoring payments from travel agents becomes less time consuming". |
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Mr.Teerawat Kingkaewsopon
Director of Marketing (D'Ma Hotel, Thailand) - "Pelican System has introduced us to the concept of 'online contracting' in dealing with travel agents and corporate clients, in addition to managing reservations from Internet users efficiently. Switching from manual to online contracting has enabled us to maximize our appeal to travel agents and to corporate client portfolios". |
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Mr. Surjo S. S.
Owner (Novus Bali Villa-Bali Boutique Resort) - "With only seven pavilions, I had to manually confirm every reservation to avoid double booking. The long response time discouraged many agents. With Pelican System, I can distribute my room allotment to all of my agents and provide instant confirmation from my web site". |
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Mr.Rene Hardmeier
General Manager (Chaweng Regent Beach Resort, Thailand) - "We are maximizing all our distribution channels as best we can. Third-party intermediaries have indeed contributed online reservations, but aside from that we understand that our own website could be the ultimate distribution channel. Moreover, we would like to achieve a stronger brand image for online travelers, so that we don't get squeezed out by other brands". |
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Ms. Judy Tsang
General Manager (Panda Hotel, Hongkong China) - "We have experienced the ways that a Reservation system has helped us in managing reservations thoroughly. Managing high-quality hotels require us to design strategies carefully and with careful engineering we are yielding better results. For instance, Pelican System's rate template feature boosts gives time efficiency and minimizes error in changing rates and distributing them. We use Pelican Reservation System for more than just managing reservations". |
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Ms. Céline Moliere
S&M Marketing Director (Kupu-Kupu Barong-Bali Booutique Hotel) "... the most extensive system that we have ever found. The system is engineered to serve all markets, including Internet Users, Travel Agents and Corporate Clients, with the flexibility of adjusting room rates and distributing inventory. Not only can we now have better control over room rates and inventory, travel agents and corporate clients from all over, upon approval we have direct access to making reservations with no paper contract". |
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Mr. Panca Rudolf Sarungu
Director of Sales (Parklane Hotel, Indonesia) - "We welcome Pelican System and together we are trying to enhance hotel's internet market segment. As our clients can check rates and availability anytime they wish from our website - and make their reservation on the spot, we encourage reservations especially last-minutes travelers such as business traveler". |
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Ms. Puri Angelina
General Manager (The Vira Bali, Bali Indonesia) - " Reservations are managed in an efficient manner, and our reservation staff does not have any hassle in checking rates and availability for all markets. Furthermore, we are indirectly strengthening our hotel’s website traffic." |
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Mr. Windu Subagyo
Corporate Sales & Marketing Manager(Kayu Manis Private Villas and Spa) "Pelican dynamic room allotment favors us in controlling allotment among our travel agents, and ultimately encourages our occupancy rate. With a First-come-first-serve basis, there’s no worry of over-booking" |
