Singapore – HPL Hotels & Resorts has appointed Pelican System to implement its web-based reservation system on Kandooma~ Maldives brand website. The island resort located in South Male Atoll of the Maldives is scheduled to open in mid 2008 and is now ready to accept advance bookings on www.kandooma-maldives.com for stays starting from July onwards.
HPL Hotels & Resorts, a Singapore-based hospitality management company and a wholly owned subsidiary of Singapore main-board listed Hotel Properties Limited (HPL), currently manages nine properties, all of which have implemented the Pelican System to assist them in rates management and allotment utilisation.
According to Mr William Chua, Revenue Manager for HPL Hotels & Resorts, the properties have been using the Pelican System for five years and it has proven that it has the flexibility to fulfil each hotel's differing needs and requirements.
“With website access available round the clock, having an online booking system that enables guests to check rates anytime and make secured online reservations with instant confirmation becomes very important,” said Mr Chua. “With the Pelican system, we are able to offer our guests the comfort of making bookings anytime at their convenience. Not only that, they are also able to get instant confirmation and make secured online payment. It is definitely a good return on investment for the 24/7 customer service we are able to provide.”
Added Mr Chua: “As a matter of fact, HPL Hotels & Resorts recently recorded a more than 70% growth in online bookings made on its own hotels' websites for the full-year 2007 as compared to two years ago. This was a result of more intense Internet marketing and enhanced brand websites.”
Kandooma~ Maldives will have 160 garden and beach villas, duplex villas and water villas, including a Royal Water Villa. Featuring accommodation that is fresh and contemporary in design, Pelican's reservation pages will also be formatted and customized to reflect the hotel's clean and minimalist concept . The secured payment facility offered on the web-based reservation system will also allow the property to offer various payment options for its international market of consumers, travel agencies and corporate clients.
“Pelican Reservation System can help a hotel to generate guests' pre-stay satisfaction, starting from the moment they want to make an online booking,” said Mr Hartono Liman, Director of Pelican System. “ Follow this up with user-friendly reservation, multiple room bookings, customized room preferences, meal reservations, airport transfer reservations, dynamic packages, rooming lists and language options etc … guests' online experience will definitely be enhanced.”
The website www.kandooma-maldives.com is already recording increasing web traffic, most of which is direct, a result of HPL Hotels & Resorts' aggressive marketing efforts. The majority of the online visitors access the website from the UK , Germany , France , Italy , Japan and Switzerland .
Construction work on Kandooma is progressing according to schedule. Recreational facilities on the island will include several restaurants and bars, a spa and gym, a swimming pool with Jacuzzi, a books-music-movies library, a football field, a retail shop, Internet stations, a diving school and seaports centre.
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About Kandooma~ Maldives
Occupying an island in the South Male Atoll, Kandooma is situated about 35km away from Male International Airport and can be reached via speedboat within half an hour. Conceptualised to be a place where guests come to unwind and relax, Kandooma~Maldives greets guests with an informal and friendly welcome, making them want to kick off their shoes and enjoy the sensation of fine sand between their toes as soon as they come ashore. Fringed by sparkling white beaches and turquoise lagoons of clear, warm waters and coral reefs that teem with marine flora and fauna, the island is especially popular amongst scuba divers for its close proximity to some of the best dives on walls, ch anne ls, caves and sea mounts in The Maldives, making it a marine haven for both diving and snorkelling. Kandooma also offers keen surfers consistent and quality reef breaks on the eastern side of the island, where it faces the open sea.
About HPL Hotels & Resorts
Headquartered in Singapore , HPL Hotels & Resorts is a hospitality management company, operated and wholly owned by a Singapore main-board listed, Hotel Properties Limited (HPL). Associated with some of the most prominent brands, HPL operates luxury resorts, business hotels, theme hotels and hotel apartments worldwide, offering distinct experiences ranging from lifestyle hotels to adventure and eco-tourism. These include Concorde Hotel Kuala Lumpur , Concorde Hotel Shah Alam , Concorde Inn Kuala Lumpur International Airport ; Casa del Mar – Langkawi and The Lakehouse – Cameron Highlands in Malaysia; Hard Rock Hotel Bali in Indonesia; Hard Rock Hotel Pattaya in Thailand; Rihiveli Beach Resort and Kandooma in the Maldives. Upcoming property Hard Rock Hotel Penang is scheduled to be opened in 2009. For more information, visit www.hplhotels.com
About Pelican SystemPelican System is an internet-based central hotel reservation and management system with software designed for hotels to manage online reservations (whether made directly by guests or through travel agents and corporate clients).
Pelican System offers a wide range of products/services, such as a booking engine/reservation system for your website, a central reservation system and call center reservation system, all featuring customized upgrading and optional features to specially meet each hotel's needs and requirements. A booking engine/reservation system and central reservation system are primarily useful for accommodating online reservations through a hotel's own website with instant confirmation.
Call Center Reservation System - enabling hotels to accommodate offline reservations while pulling all incoming inquiry calls to a call center office and having integrated consistent information on rates, availability, packages of all hotel members.
Pelican System offices are in Singapore , Thailand , Hong Kong , Indonesia , Malaysia , USA and Mexico . For more information on Pelican® System please visit our website at www.pelicansystem.com