Pelican provides Call Center Hotel Reservation System that empowers call center offices by allowing hotel chains, hotel franchises, and independent call center offices to centralize hotel reservations from all hotel members into one system. Relevant information, such as hotel room rates and availability, room allotment, guest reservation history, travel agents/corporate negotiated rate and other relevant information are facilitated and professionally handled by the call reservations staff.

Hotel reservation staff can make hotel online reservations with hotel members from one screen. This eliminates staff being required to log onto each individual hotel online reservation system.