Customized Room Preference to Enhance Guest Pre-staying Satisfaction
 
 
 
 
Sample of Hotel Website
 
 
 
 

A room preference list is prepared by the hotel from the system back-end, so that a guest can acknowledge available room preferences precisely when making his / her reservation.

When making an online reservation, guests can select “room preference”, so that the Hotel can prepare preferences prior to guest arrival.

This feature increases guest satisfaction.

 
 
 
 
 
This feature Included in :
• Hotel Booking Engine
• Central Reservation System
• B2B Reservation System
 

Benefits to hotel:

  • better exposure of hotel amenities.
  • highlight customized service to guest.
  • create customer satisfaction.

Benefits to guest:

  • broader understanding – can better enjoy the hotel.